PRIVACY POLICY

It is important to Harlem # 1 Laundry Service (H1LS) to help our customers retain their privacy when they take advantage of all our website has to offer. Your privacy is important to us. We will protect the information you share with us. To protect your privacy, H1LS follows different principles in accordance with worldwide practices for customer privacy and data protection.

We won’t sell or give away CUSTOMER mail address, phone number, email address or any other information to anyone.
We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

H1LS requests personal information when you place an order, apply to become a member on the website. H1LS will assign member numbers so you don’t have to always enter personal information when using our site. We use any information obtained for three primary purposes:

  • To help you quickly find services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from H1LS.

CONSENT

If you choose not to register or provide personal information, you can still use most of H1LS.com. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the method of communication and kinds of information you want to receive from us, like promotional discounts and other services. If you do not want us to communicate with you about other offers regarding H1LS products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from H1LS.

H1LS may work with other businesses and organizations that provide services that may enhance the quality of life and create opportunities for residents in the community in which H1LS serves. H1LS may, at its sole discretion, promote and network with such entities that improve the quality of services and living standards in the communities in which H1LS operates. These entities may be allowed to offer our registered customers information about their products and services. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties. H1LS will otherwise screen, reduce or prevent the distribution of unsolicited marketing of outside interests.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may update your information through text or call in; H1LS website gives you access and enables you to do the following:

  1. View and edit personal information you have already given us.
  2. Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
  • Sign up for electronic newsletters about our services and products.
  1. Shopping Cart feature allows you to estimate costs and customize your order.

SECURITY

H1LS has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. H1LS is not to be held responsible for the misuse of your credit card and/or credit card information by other individuals.

H1LS strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where H1LS, its subsidiaries, affiliates or agents are located.

ENFORCEMENT

If for some reason you believe H1LS has not adhered to these principles, please notify us by email at info@h1ls.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique member number. When you register, we create your profile; assign a member number, then text or email this customer number back to you for safekeeping.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the service(s) you order at that time. For your convenience, we save your credit card information in case you want to order from us again, but we don’t use this information again without your verbal and/or written permission.

H1LS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on H1LS or the site; (b) protect and defend the rights or property of H1LS and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of members of H1LS, its Websites, or the public.

Refund Policy

H1LS does not refund any purchases made. H1LS gives credit to customers which they may use on their next orders.

For Questions: Info@H1LS.com